Backend WLS or EM application seems to be down

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Revision as of 10:28, 2 January 2012 by 10.250.159.106 (talk)
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This error message appears on its own webpage(omsunavailable.html) when the Grid login page is called.

Things to check

  • OMS listener

Login to the server where the oms is installed:

D:\>set ORACLE_HOME=D:\ORACLE\MIDDLEWARE\oms11g

D:\>cd %ORACLE_HOME%\bin

D:\ORACLE\Middleware\oms11g\BIN>emctl status oms
Oracle Enterprise Manager 11g Release 1 Grid Control
Copyright (c) 1996, 2010 Oracle Corporation.  All rights reserved.
WebTier is Up
Oracle Management Server is Down

D:\ORACLE\Middleware\oms11g\BIN>emctl start oms
Oracle Enterprise Manager 11g Release 1 Grid Control
Copyright (c) 1996, 2010 Oracle Corporation.  All rights reserved.
Windows service OracleManagementServer_EMGC_OMS1_2 failed to be started
Oracle Management Server is Down
Please check D:/Oracle/gc_inst/em/EMGC_OMS1\sysman\log\emctl.log for error details

D:\ORACLE\Middleware\oms11g\BIN>

Log file looks like this:

2012-01-02 11:16:11,140 [Main Thread] DEBUG wls.OMSController main.173 - Log location is D:/Oracle/gc_inst/em/EMGC_OMS\sysman\log\emctl.log
2012-01-02 11:16:11,171 [Main Thread] INFO  wls.OMSController startOMS.497 - admin start is false
2012-01-02 11:16:11,171 [Main Thread] INFO  wls.OMSController startOMS.498 - is service is false
2012-01-02 11:16:11,249 [Main Thread] INFO  wls.OMSController getEnvProps.356 - Setting trust store system properties: -Dweblogic.security.TrustKeyStore=DemoTrust -Dweblogic.security.SSL.ignoreHostnameVerification=true -Djava.security.egd=file:///dev/urandom
2012-01-02 11:16:11,265 [Main Thread] DEBUG oms.StatusOMSCmd processStatusOMS.140 - HTTP port in emgc property file: 7201
2012-01-02 11:16:11,265 [Main Thread] DEBUG oms.StatusOMSCmd processStatusOMS.141 - HTTPS port in emgc property file: 7301
2012-01-02 11:16:11,265 [Main Thread] DEBUG oms.StatusOMSCmd processStatusOMS.157 - Using http port.
2012-01-02 11:16:11,483 [Main Thread] DEBUG oms.StatusOMSCmd processStatusOMS.197 - Attempting to connect to http://Sdiora06.ont.local:7201/em/console/logon/logon
2012-01-02 11:16:14,953 [Main Thread] INFO  oms.StatusOMSCmd processStatusOMS.228 - Failed to connect to em login page
2012-01-02 11:16:14,953 [Main Thread] INFO  oms.StatusOMSCmd processStatusOMS.229 - Connection refused: connect
2012-01-02 11:16:14,953 [Main Thread] INFO  wls.OMSController statusOMS.980 - statusOMS finished with result: 8
2012-01-02 11:16:14,953 [Main Thread] INFO  wls.OMSController startOMS.636 - Issuing net start for oms service...
2012-01-02 11:16:14,968 [Main Thread] INFO  wls.OMSController startOMS.643 - net start cmd is [C:\WINDOWS\system32\net.exe, start, OracleManagementServer_EMGC_OMS1_2]
2012-01-02 11:16:15,250 [Thread-2] INFO  wls.OMSController run.1159 - <ERR>The requested service has already been started.
2012-01-02 11:16:15,265 [Thread-2] INFO  wls.OMSController run.1159 - <ERR>
2012-01-02 11:16:15,265 [Thread-2] INFO  wls.OMSController run.1159 - <ERR>More help is available by typing NET HELPMSG 2182.
2012-01-02 11:16:15,265 [Thread-2] INFO  wls.OMSController run.1159 - <ERR>
2012-01-02 11:16:15,265 [Main Thread] INFO  wls.OMSController processCmd.1018 - wlst process is finished
2012-01-02 11:16:15,265 [Main Thread] INFO  wls.OMSController processCmd.1020 - wlst process exited with code 2
2012-01-02 11:16:15,265 [Main Thread] INFO  wls.OMSController processCmd.1022 - wlst outstream joined
2012-01-02 11:16:15,265 [Main Thread] INFO  wls.OMSController processCmd.1024 - wlst errstream joined
2012-01-02 11:16:15,265 [Main Thread] INFO  wls.OMSController startOMS.645 - net start return code is 2
2012-01-02 11:16:15,265 [Main Thread] ERROR wls.OMSController startOMS.648 - Windows service OracleManagementServer_EMGC_OMS1_2 failed to be started
2012-01-02 11:16:15,281 [Main Thread] DEBUG oms.StatusOMSCmd processStatusOMS.140 - HTTP port in emgc property file: 7201
2012-01-02 11:16:15,281 [Main Thread] DEBUG oms.StatusOMSCmd processStatusOMS.141 - HTTPS port in emgc property file: 7301
2012-01-02 11:16:15,281 [Main Thread] DEBUG oms.StatusOMSCmd processStatusOMS.157 - Using http port.
2012-01-02 11:16:15,281 [Main Thread] DEBUG oms.StatusOMSCmd processStatusOMS.197 - Attempting to connect to http://Sdiora06.ont.local:7201/em/console/logon/logon
2012-01-02 11:16:18,235 [Main Thread] INFO  oms.StatusOMSCmd processStatusOMS.228 - Failed to connect to em login page
2012-01-02 11:16:18,235 [Main Thread] INFO  oms.StatusOMSCmd processStatusOMS.229 - Connection refused: connect
2012-01-02 11:16:18,235 [Main Thread] INFO  wls.OMSController statusOMS.980 - statusOMS finished with result: 8